Privacy Policy
Privacy Policy
Privacy Policy
Privacy Policy
Privacy Policy
Privacy Policy
Last Updated: April 17, 2026
Last Updated: April 17, 2026
This Privacy Policy explains how Hirsch Studio (“Hirsch Studio,” “we,” “our,” or “us”) collects, uses, and handles information when you visit our website, including our main domain, subdomains, product pages, and related services (collectively, the “Site”), and when you use our software products, including LaunchDeck (the “Products”).
This Privacy Policy explains how Hirsch Studio (“Hirsch Studio,” “we,” “our,” or “us”) collects, uses, and handles information when you visit our website, including our main domain, subdomains, product pages, and related services (collectively, the “Site”), and when you use our software products, including LaunchDeck (the “Products”).
By accessing or using the Site or our Products, you acknowledge this Privacy Policy.
By accessing or using the Site or our Products, you acknowledge this Privacy Policy.
1. Scope
1. Scope
This Privacy Policy applies to:
This Privacy Policy applies to:
our main website;
our main website;
our product subdomains and product pages;
our product subdomains and product pages;
support and feedback forms;
support and feedback forms;
communications you send to us by email or through the Site;
communications you send to us by email or through the Site;
our Products, including LaunchDeck, to the extent they link to or rely on this Privacy Policy.
our Products, including LaunchDeck, to the extent they link to or rely on this Privacy Policy.
Some products or services may provide additional privacy notices for specific features. If so, those notices supplement this Privacy Policy.
Some products or services may provide additional privacy notices for specific features. If so, those notices supplement this Privacy Policy.
2. Information We Collect
2. Information We Collect
We collect only the information reasonably necessary to operate the Site, provide our Products, process support requests, and improve reliability.
We collect only the information reasonably necessary to operate the Site, provide our Products, process support requests, and improve reliability.
You may choose to provide:
You may choose to provide:
your email address, such as when contacting support, submitting feedback, or purchasing or activating a Product;
your email address, such as when contacting support, submitting feedback, or purchasing or activating a Product;
the contents of your message, feedback, bug report, or support request;
the contents of your message, feedback, bug report, or support request;
technical details you choose to include, such as your macOS version, app version, device details, or screenshots.
technical details you choose to include, such as your macOS version, app version, device details, or screenshots.
We do not intentionally collect analytics data or app usage data through the Site, except for the information you voluntarily submit to us.
We do not intentionally collect analytics data or app usage data through the Site, except for the information you voluntarily submit to us.
Like most websites, limited technical information such as IP address, browser metadata, and basic request logs may be processed automatically by our hosting or infrastructure providers for security, delivery, and abuse prevention purposes.
Like most websites, limited technical information such as IP address, browser metadata, and basic request logs may be processed automatically by our hosting or infrastructure providers for security, delivery, and abuse prevention purposes.
When you purchase, license, or activate a Product, information such as your email address, transaction details, license status, and activation-related metadata may be processed for billing, fraud prevention, license management, customer support, and account recovery.
When you purchase, license, or activate a Product, information such as your email address, transaction details, license status, and activation-related metadata may be processed for billing, fraud prevention, license management, customer support, and account recovery.
3. How We Use Information
3. How We Use Information
We use information to:
We use information to:
operate, maintain, and secure the Site and our Products;
operate, maintain, and secure the Site and our Products;
respond to support requests, feedback, and legal inquiries;
respond to support requests, feedback, and legal inquiries;
process purchases, licensing, activation, billing, and refunds;
process purchases, licensing, activation, billing, and refunds;
diagnose crashes, fix bugs, and improve compatibility and reliability;
diagnose crashes, fix bugs, and improve compatibility and reliability;
prevent abuse, fraud, unauthorized use, and security incidents;
prevent abuse, fraud, unauthorized use, and security incidents;
comply with legal obligations and enforce our terms.
comply with legal obligations and enforce our terms.
We do not use your email address for unsolicited marketing emails unless you separately opt in where required by law.
We do not use your email address for unsolicited marketing emails unless you separately opt in where required by law.
4. Payments and Third-Party Providers
4. Payments and Third-Party Providers
Some payments, billing functions, taxes, invoicing, refunds, and transaction processing are handled by authorized third-party providers, including Polar.
Some payments, billing functions, taxes, invoicing, refunds, and transaction processing are handled by authorized third-party providers, including Polar.
When you make a purchase through Polar or another checkout provider, your information may be collected and processed by that provider in accordance with its own privacy policy and applicable checkout terms. We encourage you to review those policies before completing a purchase.
When you make a purchase through Polar or another checkout provider, your information may be collected and processed by that provider in accordance with its own privacy policy and applicable checkout terms. We encourage you to review those policies before completing a purchase.
We may also use third-party service providers to support:
We may also use third-party service providers to support:
hosting and infrastructure;
hosting and infrastructure;
email communications;
email communications;
crash reporting and diagnostics;
crash reporting and diagnostics;
payment and order management;
payment and order management;
security and fraud prevention.
security and fraud prevention.
These providers may process information on our behalf only as reasonably necessary to provide their services.
These providers may process information on our behalf only as reasonably necessary to provide their services.
5. Sharing of Information
5. Sharing of Information
We do not sell your personal information.
We do not sell your personal information.
We may share information:
We may share information:
with service providers and contractors who help us operate the Site or Products;
with service providers and contractors who help us operate the Site or Products;
with payment, billing, and merchant-of-record providers such as Polar;
with payment, billing, and merchant-of-record providers such as Polar;
where necessary to investigate fraud, security issues, or abuse;
where necessary to investigate fraud, security issues, or abuse;
where required by law, regulation, legal process, or governmental request;
where required by law, regulation, legal process, or governmental request;
in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction.
in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction.
6. Data Retention
6. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
provide support and maintain product licensing;
provide support and maintain product licensing;
comply with legal, accounting, tax, and recordkeeping obligations;
comply with legal, accounting, tax, and recordkeeping obligations;
resolve disputes and enforce agreements;
resolve disputes and enforce agreements;
maintain security and business continuity.
maintain security and business continuity.
Support emails, order records, and licensing records may be retained for a reasonable period as needed for customer service, compliance, and fraud prevention.
Support emails, order records, and licensing records may be retained for a reasonable period as needed for customer service, compliance, and fraud prevention.
7. Local Data and Product Data
7. Local Data and Product Data
Certain Product data, such as preferences, layout, and local settings, may be stored only on your device.
Certain Product data, such as preferences, layout, and local settings, may be stored only on your device.
If a Product later offers optional synchronization or cloud features, additional product-specific privacy information may apply to those features.
If a Product later offers optional synchronization or cloud features, additional product-specific privacy information may apply to those features.
8. International Processing
8. International Processing
Hirsch Studio is based in the Republic of Kazakhstan. Depending on the services used to operate the Site and Products, your information may be processed in other countries where our providers operate.
Hirsch Studio is based in the Republic of Kazakhstan. Depending on the services used to operate the Site and Products, your information may be processed in other countries where our providers operate.
By using the Site or our Products, you understand that information may be transferred to and processed in jurisdictions that may have different data protection laws than your own.
By using the Site or our Products, you understand that information may be transferred to and processed in jurisdictions that may have different data protection laws than your own.
9. Your Rights
9. Your Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.
To make a privacy request, contact us using the contact details below. We may need to verify your request before responding.
To make a privacy request, contact us using the contact details below. We may need to verify your request before responding.
If applicable law provides you with additional consumer privacy rights, those rights will apply to the extent required by law.
If applicable law provides you with additional consumer privacy rights, those rights will apply to the extent required by law.
10. Children’s Privacy
10. Children’s Privacy
The Site and Products are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.
The Site and Products are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.
11. Third-Party Links
11. Third-Party Links
The Site or Products may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third parties. Your use of third-party services is subject to their own terms and privacy policies.
The Site or Products may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third parties. Your use of third-party services is subject to their own terms and privacy policies.
12. Security
12. Security
We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
13. Changes to This Privacy Policy
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will become effective when posted on the Site, unless otherwise stated. Your continued use of the Site or Products after an update means you acknowledge the revised Privacy Policy.
We may update this Privacy Policy from time to time. The updated version will become effective when posted on the Site, unless otherwise stated. Your continued use of the Site or Products after an update means you acknowledge the revised Privacy Policy.
14. Contact Us
14. Contact Us
If you have questions, support requests, or privacy-related inquiries, please contact us at:
If you have questions, support requests, or privacy-related inquiries, please contact us at:
hirschstoodio@gmail.com
hirschstoodio@gmail.com
© 2026
Hirsch Studio.
All rights reserved.
© 2026
Hirsch Studio.
All rights reserved.
© 2026
Hirsch Studio.
All rights reserved.
© 2026
Hirsch Studio.
All rights reserved.
© 2026
Hirsch Studio.
All rights reserved.